Online Membership Account FAQ

Thank you for supporting Alabama Public Radio.  

The Online Membership Portal allows members to manage thier informaiton on line.  We will update this page periodically.  If you have specific questions not covered here, email membership or call 1-800-654-4262 Monday - Friday between 8:00 am - 4:45 pm.

Q: What is Online Membership Portal?

A: The membership management software APR uses has a new module to allow members to sign in and manage their information such as address changes, credit card updates, donation history, and donation changes. 

Q: Why do I have to do a special sign in process?

A: In order to create your password to match your email, we have to assure that we match your email, station (Affiliation), and account number.  We worked hard to create a simple process for you to create your account.

Q: I got an email to set up an account after I made my donation.  Why can't this be in one step?

A:  After you make a donation, we assign a station (affiliation) to your donation so we send targeted communications regarding happenings in your area.  Once we have made that assignment, you can then create an account to manage your information online.