Alabama Power offering payment plan for customers falling behind

Aug 19, 2020

 

Credit Alabama Power / Wikipedia

Alabama Power is offering a payment plan for customers struggling financially and/or medically amid the COVID-19 pandemic.

The new payment plan option allows customers to pay their past-due energy bill in installments alongside their current energy bill. Alabama Power has not disconnected or charged late fees to any customer affected by COVID-19, and is extending the disconnect suspension to Sept. 28, when standard business operations resume.

Looking ahead to fall, Alabama Power customers will receive a $25 credit on October bills, due to lower fuel expenses.

To learn more or enroll in the plan, click here.