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Alabama Power offering payment plan for customers falling behind

Alabama Power Co. says about 20,100 homes and businesses lost electricity in central and western Alabama as severe weather including tornadoes stuck Monday.
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Alabama Power Co. says about 20,100 homes and businesses lost electricity in central and western Alabama as severe weather including tornadoes stuck Monday.

 

Alabama Power is offering a payment plan for customers struggling financially and/or medically amid the COVID-19 pandemic.

The new payment plan option allows customers to pay their past-due energy bill in installments alongside their current energy bill. Alabama Power has not disconnected or charged late fees to any customer affected by COVID-19, and is extending the disconnect suspension to Sept. 28, when standard business operations resume.

Looking ahead to fall, Alabama Power customers will receive a $25 credit on October bills, due to lower fuel expenses.

To learn more or enroll in the plan, click here.

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