Alabama Power offering payment plan for customers falling behind
Alabama Power is offering a payment plan for customers struggling financially and/or medically amid the COVID-19 pandemic.
The new payment plan option allows customers to pay their past-due energy bill in installments alongside their current energy bill. Alabama Power has not disconnected or charged late fees to any customer affected by COVID-19, and is extending the disconnect suspension to Sept. 28, when standard business operations resume.
Looking ahead to fall, Alabama Power customers will receive a $25 credit on October bills, due to lower fuel expenses.
To learn more or enroll in the plan, click here.